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Mission: Renaissance Standard Operating Policy 21 July 1997 Revised 3 August 2018 The Registrar's Tools A Registrar has to know their tools, how and when to use them. It is not a one-for-one sales pitch that gets students, it varies greatly from person to person. A Registrar has to be capable of reading the interest [...]
Mission: Renaissance Standard Operating Policy 9 July 1997 What if They Say... Probably the greatest stumbling block for a Registrar lies in their ability to handle a persons consideration as to why they can't attend classes. If a Registrar can think on their feet and they personally know what our product can do for a [...]
Mission: Renaissance Standard Operating Policy 8 July 1997 Revised 15 September 2006 Sale of Larry Gluck Written Materials Larry's written instructional materials were designed to be used in addition to classroom instruction. These materials are to be sold only when our students are ready for instruction in that particular course. Larry Gluck's instructional course materials [...]
Mission: Renaissance Standard Operating Policy 1 July 1997 Assistant & Intern Evaluation Forms Evaluation forms are a very important tool in keeping our quality high. The purpose of this evaluation form is to assist in correcting any misunderstandings that the interns and/or assistants may have with the delivery of The Method or with the performance [...]
Mission: Renaissance Standard Operating Policy 30 June 1997 Keeping Students It’s one thing to get students, it’s quite another keeping them. I am not talking about holding onto a student as long as possible by slowing down their progress, I’m speaking about moving them through the program and out the other end. This would be [...]
Mission: Renaissance Standard Operating Policy 29 June 1997 Money Back Guarantee This policy is incorporated from a pilot project written 29 June 1996, and was adopted as policy on 29 June, 1997. The principle behind the money back guarantee is to lessen the vast amounts of free intro lessons given. There has always been a [...]
Mission: Renaissance Standard Operating Policy 28 June 1997 Using the Money Back Guarantee The achievement of our goal as a group, a renaissance of fine art, relies on our ability to get students and to teach them. We know how to teach them, this has long since been achieved through The Gluck Method. Now the [...]
Mission: Renaissance Standard Operating Policy 7 June 1997 Revised 15 October 2007 Personal Privacy M:R POLICY 29 MARCH 1995 - RIGHT TO PRIVACY discusses the issuance of staff and/or client information to anyone as being forbidden. This continues to hold true. However, there have been recent occurrences of staff giving out their own personal contact [...]
Mission: Renaissance Standard Operating Policy 6 June 1997 Public Registrar VFP The Public Registrar is the entry point for 90% or more of all new public inquiries. Their job is to get the public informed of our product, answer their questions, handle their considerations and get them scheduled for service. The most valuable final product [...]
Mission: Renaissance Standard Operating Policy 4 June 1997 Why No Incoming Calls Outside of the obvious reasons like phones not working or no-one around to answer them when they ring, there are some basic and often overlooked reasons why there is no inflow of calls to the Registrar Office. These reasons tend to be overlooked [...]
