Standard Policy

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Registrar Statistic

Mission: Renaissance Standard Operating Policy 3 June 1997 Registrar Statistic The statistic for each Division 6 - Registrar is the total number of persons scheduled for intro lessons, starts and restarts. These are not submitted as separate statistics, just one total of all three. There are 2 sub statistics for the area which are: 1) [...]

Intro Limits; Adults

Mission: Renaissance Standard Operating Policy 2 June 1997 Revised 10 July 2003 Intro Limits; Adults There is a limit to how many intro lessons one can effectively deliver in a class. This limit has been found after years of trial and error and hereafter must be followed to assure the high quality standards that are [...]

Intro Limits; Children – The 5:3:1 Theory

Mission: Renaissance Standard Operating Policy 1 June 1997 Intro Limits; Children - The 5:3:1 Theory There is a limit to how many intro lessons one can effectively deliver in a class. This limit has been found after years of trial and error and hereafter must be followed to assure the high quality standards that are [...]

Pulling out the Stops

Mission: Renaissance Standard Operating Policy 29 May 1997 Pulling out the Stops With the recent advent of our personnel assignment program, we have been able to remove the barriers once barring the growth of a program. In the past, crossing the 9th student barrier and the 18th student barrier was quite a task, they seemed [...]

Policy & Tech Referral Lines

Mission: Renaissance Standard Operating Policy 27 May 1997 Revised 13 May 2015 Policy & Tech Referral Lines For a very long time there has been a referral line that has existed that is rarely, if ever, used by staff, probably because it is not widely known. The line actually consists of 2 separate positions, the [...]

A Busy Registrar

Mission: Renaissance Standard Operating Policy 26 May 1997 A Busy Registrar This is exactly what you want to see; a Registrar office that is very busy. If the Registrar office is dead, it's only a matter of time before the rest of the organization suffers. If no calls are coming in, no new public are [...]

No Practice Necessary

Mission: Renaissance Standard Operating Policy 25 May 1997 No Practice Necessary It is a common belief with some students and parents of students that it takes a great deal of practice to be good at anything. While this may be true with music and sports, it is not necessarily true with our program. What a [...]

Division 6 Chaos

Mission: Renaissance Standard Operating Policy 17 May 1997 Division 6 Chaos The last place we ever want to have chaos is in the Registrar's office. This is the entry point for most all of our new inquiries and the scheduling of intro classes and starts for all of the locations. If this area is in [...]

Other Systems

Mission: Renaissance Standard Operating Policy 16 May 1997 Revised 1 January 2019 Other Systems Mission: Renaissance has run successfully now for over 40 years and will continue to do so, so long as we stick to what we are teaching and how we are delivering it. Some have come in to the group and tried [...]

Handling the Public

Mission: Renaissance Standard Operating Policy 15 May 1997 Handling the Public Being a service rather than a product based organization, we are in direct contact with public every day, either in person or by phone. We therefore must be capable of handling the public expertly. If you are on the front lines of the public, [...]