Standard Policy

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Studio Responsibility

Mission: Renaissance Standard Operating Policy 27 January 1995 Studio Responsibility It is necessary to establish exactly who is responsible for the studio's appearance. When I walk into any of the various studios, I should not have to make a list of all of the discrepancies I see. Every staff member at M:R is responsible to [...]

Responsibilities of a Staff Member

Mission: Renaissance Standard Operating Policy 5 January 1995 Revised 18 September 2007 Responsibilities of a Staff Member Welcome to Mission: Renaissance. We are excited about having you as a member of this very special group. I'm sure you will agree that it is the most unique place that you have ever worked. It takes very [...]

Employment Trial Period

Mission: Renaissance Standard Operating Policy 3 January 1995 Revised 26 June 2000 Employment Trial Period It is the goal of Mission: Renaissance to be the leader in it's field. To do so it requires dedicated and well trained staff who consistently provide a high level of production. Therefore, the hiring practices of Mission: Renaissance are [...]

Flyer Program Admin.

Mission: Renaissance Standard Operating Policy 14 December 1994 Flyer Program Admin. The free intro flyers are a very important source of advertising for a program. It has been proven to be one of the most effective ways to promote a studio, therefore it is imperative that every Program Director know how to administrate a successful [...]

Clarification of Late Payment Policy

Mission: Renaissance Standard Operating Policy 24 November 1994 Revised 20 June 2007 Clarification of Late Payment Policy It has recently become unclear for some as to how we handle late payments. This policy should clear up any misunderstandings. Week 1: First class attended. A copy of the yellow late payment notice is given to the [...]

Contest Winners

Mission: Renaissance Standard Operating Policy 12 November 1994 Revised 20 June 2007 Contest Winners Whenever we have a promotional event, such as the recent L.A. Parent event held at Universal City Walk, we have a drawing for a free month's tuition, which anyone may enter. This has been a great way for us to get [...]

Class Control

Mission: Renaissance Standard Operating Policy 3 October 1994 Revised 20 February 2008 Class Control It doesn't matter if there are 2 children or 20, lose control of a class and you'll wish you had listened to your parents and studied medicine. Class control is an important aspect of every program that must not be ignored. [...]

Promises to New Staff

Mission: Renaissance Standard Operating Policy 2 October 1994 Revised 26 June 2000 Promises to New Staff There are to be no promises made to any new staff member of Mission: Renaissance in regards to future salary, future position, or anything other than a present agreement. It may be discussed that there are opportunities that exist [...]

Restarts

Mission: Renaissance Standard Operating Policy 30 September 1994 Revised 20 June 2007 Re-Starts (supplement to M:R POLICY 2 SEPTEMBER 1992 - STUDENT RESTARTS) Under no circumstances, will any student who has been off-lines be billed by the office for any future enrollment. This includes people who say they are returning on a specific date, or [...]

How to Handle Prorations for Online Students

Mission: Renaissance Standard Operating Policy 2 August 1994 Revised 17 December 2008 How to Handle Prorations for Online Students There are some misconceptions on how to handle students who are prorating their classes during those times of the year that we allow for prorating. The first misconception is that we hold the student’s space for [...]