Standard Policy

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Courtesy Classes

Mission: Renaissance Standard Operating Policy 8 August 1993 Revised 18 June 2007 Courtesy Classes Due to a great deal of confusion on and non-compliance with the courtesy class policies, it has become necessary to write a formal policy that can be easily understood and applied. Every student, or parent of a student, reads and signs [...]

Model Forms

Mission: Renaissance Standard Operating Policy 7 August 1993 Revised 18 June 2007 Model Forms This policy is strictly for the adult programs. When a model is scheduled for one or more classes, they must fill out a model form so that they can be paid. The Program Director must ensure that there are enough forms [...]

Updating Paids

Mission: Renaissance Standard Operating Policy 6 August 1993 Revised 18 June 2007 Updating Paids Each month a green dot is automatically placed in the upper right hand corner of all students tags on the scheduling board for those that have not paid tuition for the current month. The green dot is removed only after the [...]

Communication With Parents

Mission: Renaissance Standard Operating Policy 13 July 1993 Communication With Parents This policy is being written after the advent of an action by Sarah Prescott in the La Canada Children's program. It concerns how to keep our quality of service high and to let parents know that we do care about their child's progress. First, [...]

How to Register a Student

Mission: Renaissance Standard Operating Policy 8 July 1993 Revised 17 December 2008 How to Register a Student When registering a new student, or re-registering a returning student, the following steps, done as outlined, will ensure that the student is properly enrolled before beginning classes. This policy is universal for adult and children's program and outlines [...]

Student Leaves of Absence

Mission: Renaissance Standard Operating Policy 29 May 1993 Revised 14 May 2007 Student Leaves of Absence When students tell us that they are going on vacation or need to "take a break", we find out exactly when they are planning to return. Not just a general idea, but an exact date and time. When we [...]

The 2nd Assistant

Mission: Renaissance Standard Operating Policy 27 May 1993 The 2nd Assistant There are a few guidelines which must be met before a program warrants a 2nd assistant. This is the assistant that comes in on the 18th child. The first and the most major point is this: Most of the class times should have at [...]

Adult Program Phone Regging (Additional Information)

Mission: Renaissance Standard Operating Policy 6 April 1993 Revised 14 May 2007 Adult Program Phone Regging (Additional Information) It has been a long standing policy at M:R that we never sell just one class to anyone.* This means when you are regging a new student and there is only one week left in the current [...]

Adult Program Phone Regging

Mission: Renaissance Standard Operating Policy 5 April 1993 Revised 14 May 2007 Adult Program Phone Regging As a Registrar your game is to schedule prospective students into classes so they can become students. The easiest route is to get them to do a free introductory lesson. You'll use leads that have come in from various [...]

Intros That No-Show

Mission: Renaissance Standard Operating Policy 20 March 1993 Intros That No-Show It is unfortunate, but it does happen from time to time, that a person who has been scheduled for an introductory lesson does not show up for the appointment (no-showed). There is one way to try and avoid this from occurring and there is [...]