Standard Policy

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Differences in Training Instructors

Mission: Renaissance Standard Operating Policy 6 January 2005 Differences in Training Instructors In my academies, there are some differences with the way in which we treat the training of instructors. How we train them is adjudicated solely on what end product each is to produce. The end product of an adult instructor is an adult [...]

Approval of Studio Events & Non-Standard Promotional Actions

Mission: Renaissance Standard Operating Policy 29 November 2004 Approval of Studio Events & Non-Standard Promotional Actions From time to time, in an attempt to increase enrollment, a Program Director may come up with a bright idea that they would like to implement in order to procure new prospects and/or students. I welcome creative ideas and [...]

Attending Training

Mission: Renaissance Standard Operating Policy 27 November 2004 Attending Training As you might well imagine, training is the key to success at any job at Mission: Renaissance or in life for that matter. And, the ONLY way that Mission: Renaissance can possibly succeed is through the training of each and every staff member to a [...]

Maintaining Quality Control

Mission: Renaissance Standard Operating Policy 1 November 2004 Maintaining Quality Control With the launch of our computer system in September of this year we established an instant system of communication and real time administrative that has proven to be far more effective than originally envisioned. From this we have seen benefits in nearly every area [...]

Technical Directive Format and Color Settings

Mission: Renaissance Standard Operating Policy 18 October 2004 Technical Directive Format and Color Settings Like all policies, technical directives are to be laid out standardly using the following format. Typeface: Bookman Old Style, 12 point, used throughout. Typeface color is set at the following custom settings: Saturation = 255 Luminesence = 64 Red = 128 [...]

Approval of Program Directors by Qual

Mission: Renaissance Standard Operating Policy 22 September 2004 Approval of Program Directors by Qual The routing form for staff assignments requires that the Quality Assurance Director (QAD) sign off on any staff member who is being considered for assignment into a program. Although this goes for the assignments of all instructors, it is especially important [...]

The Barrier to Training Remedy Success

Mission: Renaissance Standard Operating Policy 11 September 2004 Revised 22 November 2007 The Barrier to Training Remedy Success Errors in administration, management and/or instruction, are the result of misunderstanding, not remembering, misapplying, or simply never obtaining the information, policy and/or procedures of the area. To ensure that these errors do not repeatedly occur one must [...]

Special Circumstances Require Special Consideration

Mission: Renaissance Standard Operating Policy 10 September 2004 Special Circumstances Require Special Consideration Often we are presented with special circumstances, situations or projects that fall outside of our standard operations. An example of this might be a request from a television or movie production company for the prolonged use of one of our facilities for [...]

When is it a Policy Versus a Directive

Mission: Renaissance Standard Operating Policy 11 August 2004 When is it a Policy Versus a Directive This question will inevitabley come up when establishing a new route, rule, or procedure. To make certain that you are aware of the differentiation between a policy and a technical directive, below are the guiding principles for each. POLICY [...]

Verbal vs. Written Information

Mission: Renaissance Standard Operating Policy 10 August 2004 Verbal vs. Written Information After 12 years of writing litereally hundreds of thousands of words in policy I find it interesting that I am constantly policing and defeating verbal information that is being forwarded as policy. I generally come upon the verbal information after a problem has [...]