Standard Routine Drill

Standard Drill IC.5

Inventory Control – Shipping Supplies

Drill Setup: The Trainee and Coach sit at a table across from one another. The Coach has a copy of this drill in hand.

Drill Procedure:

“What Do You Do?” This drill is specifically designed to ensure understanding and ability to follow the Standard Routine studied by the Trainee. This drill is conducted by a coach, which has been assigned by a Staff Training Officer.

Each specific (scripted) question is read aloud by the Coach, directly from the drill sheet, followed by the question “What do you do?” The Trainee must respond with an appropriate/correct answer based on the reference materials studied. Answers need not be verbatim. In the event that an incorrect answer is given or the trainee does not know an answer to the question the coach is to provide them with the correct answer and the exact reference point to review. After reviewing the materials the coach asks the same question again and the drill is continued in this manner through the final question.

The drill is repeated until the trainee can complete the entire drill, answering all of the questions correctly, start to finish, without error. If the trainee is unable to pass the drill after several attempts, or if they repeatedly answer the same question(s) incorrectly they are required to restudy the materials and clear up any misunderstandings before continuing with the drill.

A pass is given when the trainee can complete the entire drill, answering all of the questions correctly, start to finish, without error.

Start of Drill

1) It is the start of the week in the Purchasing Department and you are the Purchasing Manager – What do you do?

At the start of each week the Purchasing Manager generates a Replenishment Report for each studio from Genesis detailing all of the items required to restore them to their minimum quantity.

2) Good – you generate a Replenishment Report for each studio from Genesis detailing all of the items required to restore them to their minimum quantity – What do you do?

Taking one report at a time the Purchasing Manager prepares to pull the supplies from the shelves for shipping.

3) Good – taking one report at a time you prepare to pull the supplies from the shelves for shipping – What do you do?

The Purchasing Manager looks at the first item on the list and notes how many of that item is needed.

4) Good – You look at the first item on the list and note how many of that item is needed – What do you do?

They take that number of that item off of the shelf and places it in a box.

5) Okay – you take that number of that item off of the shelf and place it in a box.– What do you do?

They mark the report with the number of that item that they put into the box before going on to the next item on the list. Where they are unable to fulfill the needed quantity for any particular item they mark the list with the quantity they are able to send. If none are sent the list is marked with a “0”.

6) Alright – You mark the report with the number of that item that you put into the box – What do you do?

They go to the next item on the list and note the quantity needed.

7) Good – you go to the next item on the list and note the quantity needed – What do you do?

They take that number of that item off of the shelf and places it in the box.

8) Okay – you take that number of that item off of the shelf and place it in the box – What do you do?

They mark the report with the number of that item that they put into the box before going on to the next item on the list.

9) Okay – you marked the report with the number of that item that you put into the box – What do you do?

This continues to the end of the list.

10) Alright – as you continue to the end of the list you encounter an item that you are unable to fulfill because you have none in stock – What do you do?

Where they are unable to fulfill the needed quantity for any particular item they mark the list with the quantity they are able to send. If none are sent the list is marked with a “0”.

11) Good – you marked the item with a “0” and continued to the end of the list – What do you do?

The Purchasing Manager now goes on to the next studio Replenishment Report and follows this same sequence.

12) Alright – you went on to the next studio Replenishment Report and followed the same sequence and did the same for all of the remaining studios – What do you do?

After all of the studio Replenishment Reports have been packaged, the Purchasing Manager goes to a computer terminal and enters the transfers into Genesis, moving the items from the Main Warehouse to the appropriate studio.

13) Excellent – you go to a computer terminal and enter all of the transfers into Genesis, moving the items from the Main Warehouse to each appropriate studio – What do you do?

When all of the transfers have been made in Genesis the Purchasing Manager prints a Transfer Report for each studio and places them in the box with their supplies.

End of Drill